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Strany 1 - USB Getting Started

http://www.3com.com/HomeConnectTM Cable Modem External with USB Getting Started GuidePart No. 10038811Published June 2000

Strany 2 - Rolling Meadows, IL

6CHAPTER 2: USB INSTALLATIONcenter of the cable line when you connect it to the cable modem. After hand-tightening the CATV cable connector, use the a

Strany 3

Using USB with the Windows 98 Operating System74 Click Next.5 Select Search for the best driver for your device. (Recommended) and click Next.

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8CHAPTER 2: USB INSTALLATION6 Check the CD-ROM drive check box and click Next to search for the necessary driver files.7 If Windows finds an updated d

Strany 5 - Cable Modem Features

Using USB with the Windows 98 Operating System98 Click Next. The computer automatically copies the necessary driver files from the CD.The computer fin

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10CHAPTER 2: USB INSTALLATIONThe computer automatically copies the necessary system files. 10 Click Finish after the computer has copied the necessary

Strany 7 - Preparing Your Workspace

Using USB with the Windows 98 Operating System11The System Settings Change dialog box opens.11 Click Yes to restart the computer. 12 Verify that the

Strany 8 - You Will Need These Items

12CHAPTER 2: USB INSTALLATIONModem Operation” for a more in-depth description of the front panel LED indicators.Using the Cable Connections™ CD The in

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Using USB with the Windows 2000 Operating System13accidentally select the wrong software and click Add/Remove, the Windows deletes the software and yo

Strany 10 - 2: USB I

14CHAPTER 2: USB INSTALLATION3 The Found New Hardware Wizard screen appears. Insert the included Cable Connections CD into the CD-ROM drive and Click

Strany 11 - (Recommended) and click Next

Using USB with the Windows 2000 Operating System155 Check the CD-ROM drives check box and click Next to search for the necessary driver files.6 The Fo

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3Com Corporation3800 Golf Rd.Rolling Meadows, IL60008No part of this documentation may be reproduced in any form or by any means or used to make any d

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16CHAPTER 2: USB INSTALLATION7 The Digital Signature Not Found screen appears. Click Yes to continue the driver installation.8 The Found New Hardware

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Using USB with the Windows 2000 Operating System17If you are powering up the cable modem for the first time, allow 15 minutes for this process to fini

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18CHAPTER 2: USB INSTALLATION11 Verify that you have selected 3Com HomeConnect Cable Modem then select Yes, I want to uninstall this device.12 Click N

Strany 16 - System Only)

Troubleshooting the USB Installation19 Power off the computer. Power cycle the computer by unplugging the computer from its electrical outlet and then

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20CHAPTER 2: USB INSTALLATIONc In the Ethernet Adapter Information group area, click the drop down arrow and select 3Com HomeConnect Cable Modem.d Cli

Strany 18 - (recommended) and click Next

Troubleshooting the USB Installation21d After the system releases the IP address, at the command prompt type ipconfig /renew and press the Enter key (

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22CHAPTER 2: USB INSTALLATIONAll of the LEDs on the front of my modem look right, but I still cannot access the Internet. If the Power, Link Status LE

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Troubleshooting the USB Installation23

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24CHAPTER 2: USB INSTALLATION

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3ETHERNET INSTALLATION Deciding Which Installation Process to UseThe 3Com® HomeConnect™ cable modem allows you to connect to the Internet using either

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CONTENTS1BEFORE YOU BEGINIntroduction 1Cable Modem Features 1Contacting Your Local Cable Service Provider 2Preparing Your Workspace 3You Will Need The

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26CHAPTER 3: ETHERNET INSTALLATIONConfiguring the TCP/IP Protocol on a Windows PCYou need to have an Ethernet network interface card (NIC) and the TCP

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Setting Up the Computer to Use an Ethernet Connection27For the Windows 2000 Operating System1 Right-click the My Network Places icon on the Windows de

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28CHAPTER 3: ETHERNET INSTALLATION2 Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu and click User

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Setting Up the Computer to Use an Ethernet Connection295 Click Options. Then click Active. In some cases, the Load only when needed check box does not

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30CHAPTER 3: ETHERNET INSTALLATION8 Verify that there is a hardware address listed in the TCP/IP Info screen. If there is, click OK and close the TCP/

Strany 29 - NSTALLATION

Setting Up the Computer to Use an Ethernet Connection31in the preceding instructions. If the computer still does not have a Hardware Address, please c

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32CHAPTER 3: ETHERNET INSTALLATIONModem Operation” for a more in-depth description of the front panel LED indicators.4 Power on the computer. When ins

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Troubleshooting the Ethernet Installation33cables so that the cable modem is connected directly to the cable wall jack. Then try reconnecting to your

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34CHAPTER 3: ETHERNET INSTALLATIONe Click Renew to refresh the IP address. The refreshed address may or may not be the same as the original IP address

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Troubleshooting the Ethernet Installation35e Exit the Command Prompt screen to return to the Windows desktop.The Cable Status LED never stops blinking

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Connectors and Switches on the Back of the Cable Modem 415VIEWING THE CABLE MODEM’S CONFIGURATION6SUPPORT RESOURCESSupport Resources 47World Wide Web

Strany 35 - Connecting the Cable Modem

36CHAPTER 3: ETHERNET INSTALLATIONThe power on my modem goes on and off sporadically. The Link Status light never stops blinking.You may be using the

Strany 36 - Using the Cable Connections

Troubleshooting the Ethernet Installation37

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38CHAPTER 3: ETHERNET INSTALLATION

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4CABLE MODEM OPERATIONWhen the cable modem is properly installed and the power adapter is connected to AC power, the modem automatically scans for the

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40CHAPTER 4: CABLE MODEM OPERATION Data Rate - Indicates data is being transmitted over the cable network. This LED should blink when data is being tr

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Connectors and Switches on the Back of the Cable Modem41Connectors and Switches on the Back of the Cable Modem1Power Jack: This is where you plug in t

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42CHAPTER 4: CABLE MODEM OPERATION

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5VIEWING THE CABLE MODEM’S CONFIGURATIONYou can use the 3Com Web-based configuration software to configure the cable modem.NOTE: If you do not current

Strany 43 - PERATION

44CHAPTER 5: VIEWING THE CABLE MODEM’S CONFIGURATION Session Status: Click this option to launch the Cable Modem Status screen. This screen displays b

Strany 44

45 URL Change: Click this option to launch the Change Cable Modem URL screen. On this screen, you can change the URL that you use to access all of the

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1BEFORE YOU BEGINIntroductionYou have just purchased a modem featuring a pioneering new technology, making Internet access possible at speeds previous

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46CHAPTER 5: VIEWING THE CABLE MODEM’S CONFIGURATION

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6SUPPORT RESOURCESSupport ResourcesIf you need help operating the cable modem, see “Troubleshooting the USB Installation” and “Troubleshooting the Eth

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48CHAPTER 6: SUPPORT RESOURCES If your dealer cannot help you, contact 3Com Technical Support. When you call, specify the modem's serial number (

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7REGULATORY INFORMATION AND LIMITED WARRANTYManufacturers Declaration of ConformityFCC Declaration of ConformityWe declare under our sole responsibili

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50CHAPTER 7: REGULATORY INFORMATION AND LIMITED WARRANTYFCC Notice: Radio and Television InterferenceNote: This equipment has been tested and found to

Strany 51 - ESOURCES

UL/c UL Listing:51UL/c UL Listing:This Information Technology Equipment is UL and C-UL listed for both the US and Canadian markets respectively.Canadi

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52CHAPTER 7: REGULATORY INFORMATION AND LIMITED WARRANTYINTERNATIONAL DECLARATION OF CONFORMITYElectromagnetic CompatibilityThis equipment was tested

Strany 53 - NFORMATION

Special Notes:53Special Notes:JapanPerformance SpecificationsThis equipment has a bit-error rate (BER) less than 10-8 when the signal-to-noise ratio (

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54CHAPTER 7: REGULATORY INFORMATION AND LIMITED WARRANTYoutside of the U.S. or Canada. You agree that you will not export/re-export, either physically

Strany 55 - Canadian Notice:

3Com Corporation Limited Warranty55published specifications. Customer assumes responsibility for the selection of the appropriate applications progra

Strany 56 - Electromagnetic Compatibility

2CHAPTER 1: BEFORE YOU BEGINhard disk space; (2) applications running simultaneously with the modem which use varying amounts of your computer’s resou

Strany 57 - Special Notes:

56CHAPTER 7: REGULATORY INFORMATION AND LIMITED WARRANTYApril 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized r

Strany 58 - Software

3Com Corporation Limited Warranty57WARRANTIES EXCLUSIVEIF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH O

Strany 59 - Year 2000 Warranty

58CHAPTER 7: REGULATORY INFORMATION AND LIMITED WARRANTYPRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

Strany 60 - Obtaining Warranty Service

Preparing Your Workspace3be able to communicate with your cable service provider’s Internet access service. You should immediately consult your cable

Strany 61 - LIMITATION OF LIABILITY

4CHAPTER 1: BEFORE YOU BEGINCAUTION: Your cable service provider will provide a cable connection. Do not attempt any rewiring without first contacting

Strany 62 - Governing Law

2USB INSTALLATION Deciding Which Installation Process to UseThe 3Com® HomeConnect™ cable modem allows you to connect to the Internet using either the

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